Community

Multimonitor setup and "economic mode" issues

Links used in this discussion

Grzegorz Suchy, User (Posts: 3)

Oct 28, 2015 5:55:59 pm EDT

Hi
I found a bug.
I have set up a host on computer with two monitors attached.
Display 1 is on the bottom, display 2 is on the top.
For some reason, I have switched to "economic" transfer mode.
After that, I see:
- black screeen at the place of DISPLAY1,
- content of DISPLAY1 instead of DISPLAY2
- no DISPLAY2 content at all

the picture attached
on left side - economic mode, on right side normal mode.
the preview after logging on is right.

the image shows two identical hosts setup
if I switch back to standard mode, everything goes back to normal

Conrad Sallian, Support (Posts: 3049)

Oct 28, 2015 6:30:19 pm EDT

Hello Grzegorz,

Thank you. This is a known bug, it was reported recently by other users as well. It will be fixed in the nearest update.

Alexander Krugliy, User (Posts: 2)

May 31, 2021 9:10:31 am EDT

Support level: Free or trial

Hello, there is any changes for multimunitor support ? Dear developers - can you add monitor selection in OSX client beta ? Currently it casts picture in a single monitor mode and i think it takes additional traffic.

Pauline, Support (Posts: 2868)

May 31, 2021 3:48:17 pm EDT

Hello Alexander,

Thank you for your message.

Yes, currently Viewer for Mac/Linux is available in Beta version only which has limited functionality. You can find the full list of currently supported features in the very first message on this page.
Please note that the current screen capture mode does not consume additional traffic, however, more features that are already available in Viewer for Windows, including the multimonitor support, will be added in future updates of Viewer for Mac/Linux as well. Sorry for keeping you waiting.

Hope that helps.

Submit a reply

^* Website time zone: America/New_York (UTC -5)