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Access violation error?

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Riley Dunn, User (Posts: 1)
May 02, 2016 8:38:05 am EDT
Support level: Free or trial
Out of nowhere my  connections aren't showing up and when I try to add a connection I get the following error message.

Error report - Remote Utilities Viewer
---
Class: EAccessViolation
Text: Access violation at address 00D5D24E in module 'rutview.exe'. Read of address 00000004
Version: 63006 (0)
Id: {21292F75-8797-47F6-AA87-00550CB2C830}
Date: 02-05-2016 08-36-11
---
Stack list
(0095C24E){rutview.exe } [00D5D24E] Unknown function at TMethodImplementationIntercept + $8ED8F6
(0095BA58){rutview.exe } [00D5CA58] Unknown function at TMethodImplementationIntercept + $8ED100
(0075721B){rutview.exe } [00B5821B] Unknown function at TMethodImplementationIntercept + $6E88C3
Conrad, Support (Posts: 3049)
May 02, 2016 1:26:24 pm EDT
Hello Riley,

Your Viewer configuration files could have been corrupted. Please, check out this troubleshooting article https://www.remoteutilities.com/support/docs/access-violation-error-in-the-viewer/

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