Community


6.6.0.3 Taskbar disappears with loss of connection Full Screen view

Lee Landsteiner, User (Posts: 7)
Apr 11, 2017 12:35:57 pm EDT
Support level: Free or trial
Hi Conrad,

I am using the new version 6.6.0.3 of the host and viewer.

I like using the full screen view for my remote sessions. I noticed that the taskbar when set to auto hide will completely disappear when you attempt to use it after the loss of connection.  On reboots of the host I like to either close or minimize the remote screen, but when the screen turns to black and white or solid black the taskbar disappears when you move the mouse to it.  I am then stuck in the remote screen until it reconnects or times out.  This did not happen in the 6.3 version.

I can pin the taskbar so it stays visible at all times, but it is nice to have it auto hide.

I hope this can be fixed.

Thanks

Lee
Conrad, Support (Posts: 3034)
Apr 11, 2017 4:03:50 pm EDT
Hello Lee,

Thank you for the report. We will test it out and try to reproduce.

* Website time zone: America/New_York (UTC -5)