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Take a screenshot manually

Genie au Travail, User (Posts: 35)

Apr 14, 2011 2:34:29 pm EDT

Hello Conrad, against me!

In full control or view only mode I would like to have the possibility to take quickly a screenshot of the remote desktop.

The screen recorder is dedicated to monitoring only.

Conrad, Support (Posts: 3049)

Apr 14, 2011 3:53:02 pm EDT

Bonjour, Genie

Here's the way you can take a screenshot of a remote desktop:

1. In the Full Control or View window click on the program icon in the top left corner of the window, where the title is.

2. In the menu, select 'Send key' -> 'Print screen'.

3. Grab the screenshot from the remote PC by clicking on the 'Get remote clipboard' button on the pop-up toolbar.

Now the screenshot is in your local PC's memory and you can save it just as you normally do on Windows (e.g. paste it into Paint and save as jpeg file).

We'll see if we can do something more quick and convenient about taking remote screenshots in the future releases.

Genie au Travail, User (Posts: 35)

Apr 14, 2011 5:03:57 pm EDT

Support level: Free or trial

Thank you for the quick answer (like always) Conrad

Sorry for my typing error in the previous post...

I wanted to tell : Hello Conrad, again me !

nikkil, User (Posts: 46)

Jan 05, 2013 2:06:08 pm EST

Support level: Free or trial

Tested this to see it for my self. Worked like a charm. Is this posted in a guide somewhere?

Conrad Sallian, Support (Posts: 3049)

Jan 06, 2013 2:14:17 pm EST

nikkil wrote:
Tested this to see it for my self. Worked like a charm. Is this posted in a guide somewhere?

No. We let our users figure that out by themselves. (just kidding

)

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