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Viewer can't connect to remote computer, but all other options do.

Brad Mustin, User (Posts: 24)
Jun 11, 2021 6:53:01 pm EDT
I can't get the viewer to connect to remote desktop.  both are running 7.0.2.0  I can connect to it through remote utilities via rdp, or command prompt, file transfer,etc.  Host computer is new install of Server 2019.  I've tried reinstalling, no success.  Any Ideas.  I just get connecting to "computer name" Please wait.  Thumbnail icons do update.  This is a headless machine,  so no keyboard, monitor or mouse is attached.
Conrad Sallian, Support (Posts: 3074)
Jun 14, 2021 7:27:28 am EDT
Hello Brad,

Have you tried to restart the remote machine?

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