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Cannot connect when wired, but can when wireless

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Jules Pike, User (Posts: 6)

Jun 22, 2021 1:37:54 pm EDT

Hi Polina

I have opened a ticket and attached the logs as suggested.

Thanks

Pauline, Support (Posts: 2938)

Jun 22, 2021 2:47:36 pm EDT

Hi Jules,

I've replied to your ticket, so we can proceed troubleshooting there in order to avoid duplication.

Thank you!

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