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Hi, i cant connect any of my hosts.

all worked fine till yesterday , i check all the option in the topic Most common issues and how to resolve them but all is offline, sometime random hosts show blocked, but when i go full control o any other options, show offline again :?:.

My pc work fine, have a windows 7 64 bit, i can access from 3g , public ip, from desktop and the android tool  :idea:  .

thanks, regards

Hello,

Thank you for your message.

What connection you are using? Via IP or Internet-ID?

Hi Anton

I use internet-ID,

change the id, reinstall, allow firewall antivirus, and nothing, sometime the hosts showed blocked,but when i try to connect goes offline again, sorry my english.

the changes i made using another remote software

thanks,

Do you have blue circles
here
[IMG]https://www.remoteutilities.com/images/tutorials/connecting-to-remote-host-012.png[/IMG]
and here?

yes have blue circles

Could we have a remote session during which I will try to determine the cause of the problem? You can send me your Internet-ID and password to support@remote-utilities.com
I think that I need the access to your Local computer, could you please run Agent on it?