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Help connections
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Links used in this discussion
luxi land,
User (Posts: 4)
Apr 26, 2014 11:07:17 am EDT
Support level: Free or trial
Hi, i cant connect any of my hosts.
all worked fine till yesterday , i check all the option in the topic Most common issues and how to resolve them but all is offline, sometime random hosts show blocked, but when i go full control o any other options, show offline again :?:.
My pc work fine, have a windows 7 64 bit, i can access from 3g , public ip, from desktop and the android tool :idea: .
thanks, regards
all worked fine till yesterday , i check all the option in the topic Most common issues and how to resolve them but all is offline, sometime random hosts show blocked, but when i go full control o any other options, show offline again :?:.
My pc work fine, have a windows 7 64 bit, i can access from 3g , public ip, from desktop and the android tool :idea: .
thanks, regards
Anton Kalugin,
User (Posts: 209)
Apr 26, 2014 11:18:11 am EDT
Support level: Free or trial
Hello,
Thank you for your message.
What connection you are using? Via IP or Internet-ID?
Thank you for your message.
What connection you are using? Via IP or Internet-ID?
luxi land,
User (Posts: 4)
Apr 26, 2014 11:49:05 am EDT
Support level: Free or trial
Hi Anton
I use internet-ID,
change the id, reinstall, allow firewall antivirus, and nothing, sometime the hosts showed blocked,but when i try to connect goes offline again, sorry my english.
the changes i made using another remote software
thanks,
I use internet-ID,
change the id, reinstall, allow firewall antivirus, and nothing, sometime the hosts showed blocked,but when i try to connect goes offline again, sorry my english.
the changes i made using another remote software
thanks,
Edited:luxi land - Apr 26, 2014 11:51:44 am EDT
Anton Kalugin,
User (Posts: 209)
Apr 26, 2014 11:55:13 am EDT
Support level: Free or trial
Do you have blue circles
here
[IMG]https://www.remoteutilities.com/images/tutorials/connecting-to-remote-host-012.png[/IMG]
and here?
here
[IMG]https://www.remoteutilities.com/images/tutorials/connecting-to-remote-host-012.png[/IMG]
and here?
luxi land,
User (Posts: 4)
Apr 26, 2014 11:56:26 am EDT
Support level: Free or trial
yes have blue circles
Anton Kalugin,
User (Posts: 209)
Apr 26, 2014 12:17:02 pm EDT
Support level: Free or trial
Could we have a remote session during which I will try to determine the cause of the problem? You can send me your Internet-ID and password to support@remote-utilities.com
I think that I need the access to your Local computer, could you please run Agent on it?
I think that I need the access to your Local computer, could you please run Agent on it?
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