Community
Forum search problem
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Support level: Free or trial
Just did this forum search some results are not viewable and I am getting this screen (see attached). Anyone else getting this?
These are results I found so farthat did not work:
Connection through VPN https://www.remoteutilities.com/support/forums/messages/forum1/message9108/connection-through-vpn
Connection through VPN https://www.remoteutilities.com/support/forums/messages/forum1/message9107/connection-through-vpn
Opening VPN to 3rd party net drops connection to relayed host https://www.remoteutilities.com/support/forums/messages/forum1/message8745/opening-vpn-to-3rd-party-net-drops-connection-to-relayed-host
Opening VPN to 3rd party net drops connection to relayed host https://www.remoteutilities.com/support/forums/messages/forum1/message8742/opening-vpn-to-3rd-party-net-drops-connection-to-relayed-host
How can they be in result list but pages missing - forum bug?
(not really any appropriate forum for this topic)
These are results I found so farthat did not work:
Connection through VPN https://www.remoteutilities.com/support/forums/messages/forum1/message9108/connection-through-vpn
Connection through VPN https://www.remoteutilities.com/support/forums/messages/forum1/message9107/connection-through-vpn
Opening VPN to 3rd party net drops connection to relayed host https://www.remoteutilities.com/support/forums/messages/forum1/message8745/opening-vpn-to-3rd-party-net-drops-connection-to-relayed-host
Opening VPN to 3rd party net drops connection to relayed host https://www.remoteutilities.com/support/forums/messages/forum1/message8742/opening-vpn-to-3rd-party-net-drops-connection-to-relayed-host
How can they be in result list but pages missing - forum bug?
(not really any appropriate forum for this topic)
Hello Scott,
Thank you for your patience.
I've checked on the issue with our webmaster and he have reindexed the website's pages, so now the all the pages should open properly when searching through the forum.
As for the black and white image - I actually see that only a part of the screenshot is in grayscale - the "https" text and the lock icon in the address line are in green color. I've tried pasting a screenshot here as well to see if it displays colors properly:
So in this case, perhaps, it has to do something with Internet connection? Could you please try posting a screenshot once again (you can do it in the same thread right here) and see if it displays the colors properly this time.
Hope that helps.
Thank you for your patience.
I've checked on the issue with our webmaster and he have reindexed the website's pages, so now the all the pages should open properly when searching through the forum.
As for the black and white image - I actually see that only a part of the screenshot is in grayscale - the "https" text and the lock icon in the address line are in green color. I've tried pasting a screenshot here as well to see if it displays colors properly:
So in this case, perhaps, it has to do something with Internet connection? Could you please try posting a screenshot once again (you can do it in the same thread right here) and see if it displays the colors properly this time.
Hope that helps.
Support level: Free or trial
@Polina
Yes it was color, I found the cause was the "save transparency" was on by accident when I made screen capture and it defaulted to black as transparent, the text messed up by transparency setting. as shown.
Yes it was color, I found the cause was the "save transparency" was on by accident when I made screen capture and it defaulted to black as transparent, the text messed up by transparency setting. as shown.
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