Hello Victor,
I'm glad to hear it works for you now! However, please note that the Host's resolution cannot be changed by Remote Utilities - this can only be done directly in the Host machine's settings (i.e. not the Host settings). As for the content of the window not fitting the screen - please try switching the windows' view to
Stretch view mode which will stretch or shrink the remote screen image to fit into the Full Control window. This can be done via the Toolbar's
Additional Commands menu or by setting the view mode to
Stretch in the
Connection Properties window -> Mode tab.
But now I can not upload or drag the licence key to the key storage window in the version 6 viewer. The drag option seems to be changed to edit mode. Any idea how I can upload the key .
Please note that license keys for version 7 of Remote Utilities (i.e. the *rlicense file) are not compatible with version 6 or older of Remote Utilities and vice versa. This means that you can only register version 6 of Remote Utilities if you have had a previous license key before (the keys for version 6 are stored in the *txt file format) as it cannot be registered with a new key for version 7.
In case if you previously had a license key for version 6 but cannot locate it, please try using
this Recover Lost Key form - this form will automatically generate and send you an email with all license key that are associated with your specified email address. In case if you've never had a license key for version 6 of Remote Utilities then, unfortunately, it cannot be obtained anymore as we do not distribute license key for the previous versions. Sorry for the inconvenience.
Hope that helps.
