Community

Hi.

Is it possible to add a new function to the viewer that allows, for example, written documentation / document management of sessions to the individual client? At the moment we always have to open our directories / documents to the client manually before we can start the support properly.

Unfortunately, the comment column cannot be used either, as it cannot be edited.

Thx

Andreas

I need some kind of documentation for the sessions that enables me to call up bullet points and / or documents for remote maintenance directly in the client. That should be possible for every customer or for every connection. We are currently using our cloud to save documents on the customer / client that are relevant for remote maintenance, such as the configuration, passwords, etc. of the client computer on which we have to carry out maintenance. See Appendix. I imagine it to be like this or something like that.

Thank you very much, that would be very helpful for the administration, especially if you have many customers / clients ...

Thx Andreas