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new version has message in the way on bottom right of host screen

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James Clark, User (Posts: 6)
Feb 04, 2022 10:53:27 am EST
Support level: Free or trial
There is a message at the bottom right corner of host screen that says “Your computer has been connected in a remote session. If you did not authorize this session, visit remoteutilities.com/info.” This message appeared after we changed to the newest version 7.1.2.0.
This message is in the way of seeing things on the screen.

How do we remove the message?
Pauline, Support (Posts: 2886)
Feb 04, 2022 3:19:01 pm EST
Hello James,

Thank you for your message.

This persistent notification appears if you're connected to a remote machine using Internet-ID connection from a Viewer registered with a Free license key or in a trial mode.
Please note that this notification banner cannot be removed. However, the notification is not displayed for Direct connection or for commercial license users.
For more information please also see this page.

In addition, please note that we will modify the connection banner, so that it can be visible on the Host's side only (i.e. you won't see it in your Viewer's connection window) and also we'll add the ability to pick the corner in which the notification will be shown. Hopefully, these improvements will be available in one of the next updates, however, we cannot provide any specific ETA on them yet.

Hope that helps.

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