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Hello John,

Thank you for your message.

We actually do plan to make a how-to video on setting up the RU Server and some other features as well - we're currently in the process of improving and revamping our Knowledge Base and the Documentation guides, so hopefully, we will able to add more video tutorials soon. Sorry for keeping you waiting.

Please let us know if you have other question.

Hello John,

Thank you for your feedback.

Actually, we already have a quick guide on setting up the port forwarding here. Unfortunately, we most probably will not be able to make more in-depth tutorials on setting up the port forwarding rules since these are network-related settings/configurations and we believe that the firewall's vendor will definitely have a more detailed guide on bypassing/forwarding the ports within their specific firewall. Please also note that according to our Support Policy, we can only provide support on Remote Utilities software itself and not the third-party software.

Hope that helps.

Hello John,

Of course, I will forward your suggestion for the video for a review. Thank you!

Please let us know if you have more questions.