on a new machine with NVIDIA Quadro P620 it taker over 15 mins and over to have remote screen version of host & client up-to-date any clues ? or is a bug ?
Before we can proceed with further troubleshooting, please try referring to this KB page and see if any of the solutions listed there help to resolve the issue.
In addition, please make sure that your Host and Viewer are both updated to the latest version 7.1.2.0 as the version mismatch might lead to performance issues or some features not working. You can update your Remote Utilities installation via the Simple Update feature.
