Hello Daryl,
Thank you for your message.
Could you please try enabling the
Use legacy capture mode feature in the
Host Settings -> Other tab and see if this helps to fix the issue? After enabling the feature please make sure to restart your Host in order for the changes to be applied.
Please note that you can also enable the feature remotely within your Viewer via the
Remote Settings feature - in this case Host will be restarted automatically when you submit the changes.
Hope that helps.
