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v7.1.4.0 - rfusclient.exe error and bug report after copying an URL
Dutch Jewel,
User (Posts: 3)
Jul 16, 2022 2:27:02 am EDT
Support level: Free or trial
There is a problem with the new version (7.1.4.0, installed on host and client): immediately after copying a URL on the host, I get an rfusclient.exe error message with a bug report. The problem occurs with all URLs that are copied.
I suspect it has something to do with this addition:
• Added new clipboard transfer mechanism that supports additional formats such as HTML, RTF, EXCEL, images.
I suspect it has something to do with this addition:
• Added new clipboard transfer mechanism that supports additional formats such as HTML, RTF, EXCEL, images.
Conrad Sallian,
Support (Posts: 3033)
Jul 16, 2022 7:24:46 am EDT
Hello,
Thank you for the report. Could you send us a screenshot of the error message that you receive?
Thank you for the report. Could you send us a screenshot of the error message that you receive?
TheDutchJewel,
User (Posts: 3)
Jul 16, 2022 7:44:55 am EDT
Support level: Free or trial
>Could you send us a screenshot of the error message that you receive?
That'st not possible, because I went back to the previous version.
But here is the content of the bug report I saved:
That'st not possible, because I went back to the previous version.
But here is the content of the bug report I saved:
date/time : 2022-07-16, 08:00:42, 330ms
computer name : [Private]
user name : [Private]
registered owner : [Private]
operating system : Windows 10 x64 build 19043
system language : Dutch
system up time : 9 minutes 59 seconds
program up time : 9 minutes 38 seconds
processors : 8x Intel® Core i7-4790 CPU @ 3.60GHz
physical memory : 4998/16324 MB (free/total)
free disk space : (C:) 121,67 GB
display mode : 2560x1440, 32 bit
process id : $17e0
allocated memory : 66,10 MB
largest free block : 859,96 MB
command line : "C:\Program Files (x86)\Remote Utilities - Host\rfusclient.exe" /tray
executable : rfusclient.exe
exec. date/time : 2022-07-15 13:27
version : 7.1.4.0
callstack crc : $33241856, $fad0350a, $60cdad56
exception number : 4
exception class : EInOutError
exception message : File access denied.
main thread ($17e4):
007ae232 +186 rfusclient.exe uUniversalLog 55 +20 InternalAppendLogToFile
007ae3df +077 rfusclient.exe uUniversalLog 81 +11 AppendLog
00878e6f +01f rfusclient.exe uClipboard 169 +3 TMyClipboard.GetClipboardContent
0087956d +009 rfusclient.exe uClipboard 276 +1 TMyClipboard.GetClipboardContentSync$ActRec.$0$Body
0053c9cb +187 rfusclient.exe System.Classes CheckSynchronize
0053ca51 +20d rfusclient.exe System.Classes CheckSynchronize
0053cb15 +2d1 rfusclient.exe System.Classes CheckSynchronize
0053cb36 +2f2 rfusclient.exe System.Classes CheckSynchronize
006a2908 +7bc rfusclient.exe Vcl.Forms TApplication.WndProc
0063bccf +00f rfusclient.exe Vcl.ExtCtrls TTimer.Timer
0063bbaf +02b rfusclient.exe Vcl.ExtCtrls TTimer.WndProc
0054081c +014 rfusclient.exe System.Classes StdWndProc
75bf5bfb +00b USER32.dll DispatchMessageW
006a322f +0f3 rfusclient.exe Vcl.Forms TApplication.ProcessMessage
006a3272 +00a rfusclient.exe Vcl.Forms TApplication.HandleMessage
006a35b1 +0d1 rfusclient.exe Vcl.Forms TApplication.Run
00bfe75e +062 rfusclient.exe rfusclient 147 +15 initialization
759ffa27 +017 KERNEL32.DLL BaseThreadInitThunk
thread $1abc (TIdIPAddrMonThread):
77655f45 +045 KERNELBASE.dll SleepEx
77655eea +00a KERNELBASE.dll Sleep
006dfab1 +001 rfusclient.exe IdGlobal IndySleep
0070dc64 +018 rfusclient.exe IdIPAddrMon TIdIPAddrMonThread.Run
0070cc21 +0f5 rfusclient.exe IdThread TIdThread.Execute
0070ccd8 +1ac rfusclient.exe IdThread TIdThread.Execute
0070cd18 +1ec rfusclient.exe IdThread TIdThread.Execute
0070cd44 +218 rfusclient.exe IdThread TIdThread.Execute
004b7aab +02b rfusclient.exe madExcept HookedTThreadExecute
004b7b16 +096 rfusclient.exe madExcept HookedTThreadExecute
0053cb95 +049 rfusclient.exe System.Classes ThreadProc
0053cbf8 +0ac rfusclient.exe System.Classes ThreadProc
0040ae28 +028 rfusclient.exe System 4496 +0 ThreadWrapper
004b7991 +00d rfusclient.exe madExcept CallThreadProcSafe
004b79f6 +032 rfusclient.exe madExcept ThreadExceptFrame
004b7a6c +0a8 rfusclient.exe madExcept ThreadExceptFrame
759ffa27 +017 KERNEL32.DLL BaseThreadInitThunk
>> created by main thread ($17e4) at:
0053cc5c +018 rfusclient.exe System.Classes TThread.Create
thread $394:
759ffa27 +17 KERNEL32.DLL BaseThreadInitThunk
thread $1c20 (TUserAccountThread):
77655f45 +045 KERNELBASE.dll SleepEx
77655eea +00a KERNELBASE.dll Sleep
0053daed +001 rfusclient.exe System.Classes TThread.Sleep
00bdbf82 +2e2 rfusclient.exe MainForm 3403 +84 TUserAccountThread.SoundHandler
00bdb6f8 +214 rfusclient.exe MainForm 3137 +79 TUserAccountThread.Execute
00bdb7ce +2ea rfusclient.exe MainForm 3182 +124 TUserAccountThread.Execute
00bdb7f2 +30e rfusclient.exe MainForm 3184 +126 TUserAccountThread.Execute
004b7aab +02b rfusclient.exe madExcept HookedTThreadExecute
004b7b16 +096 rfusclient.exe madExcept HookedTThreadExecute
0053cb95 +049 rfusclient.exe System.Classes ThreadProc
0053cbf8 +0ac rfusclient.exe System.Classes ThreadProc
0040ae28 +028 rfusclient.exe System 4496 +0 ThreadWrapper
004b7991 +00d rfusclient.exe madExcept CallThreadProcSafe
004b79f6 +032 rfusclient.exe madExcept ThreadExceptFrame
004b7a6c +0a8 rfusclient.exe madExcept ThreadExceptFrame
759ffa27 +017 KERNEL32.DLL BaseThreadInitThunk
>> created by thread $1de0 at:
0053cc5c +018 rfusclient.exe System.Classes TThread.Create
thread $c34 (TROMSoundCaptureThread):
77655f45 +045 KERNELBASE.dll SleepEx
77655eea +00a KERNELBASE.dll Sleep
0053daed +001 rfusclient.exe System.Classes TThread.Sleep
0093f2e9 +301 rfusclient.exe ROMSound 333 +146 TROMSoundCaptureThread.ExecuteNewStyle
0093efde +022 rfusclient.exe ROMSound 160 +7 TROMSoundCaptureThread.Execute
004b7aab +02b rfusclient.exe madExcept HookedTThreadExecute
004b7b16 +096 rfusclient.exe madExcept HookedTThreadExecute
0053cb95 +049 rfusclient.exe System.Classes ThreadProc
0053cbf8 +0ac rfusclient.exe System.Classes ThreadProc
0040ae28 +028 rfusclient.exe System 4496 +0 ThreadWrapper
004b7991 +00d rfusclient.exe madExcept CallThreadProcSafe
004b79f6 +032 rfusclient.exe madExcept ThreadExceptFrame
004b7a6c +0a8 rfusclient.exe madExcept ThreadExceptFrame
759ffa27 +017 KERNEL32.DLL BaseThreadInitThunk
>> created by thread $1c20 (TUserAccountThread) at:
0053cc5c +018 rfusclient.exe System.Classes TThread.Create
thread $10c8 (TMsgTransportThread):
77655f45 +045 KERNELBASE.dll SleepEx
77655eea +00a KERNELBASE.dll Sleep
0053daed +001 rfusclient.exe System.Classes TThread.Sleep
0092e896 +2e2 rfusclient.exe MessageTransport 392 +87 TMsgTransportThread.ExecutePipe
0092e308 +018 rfusclient.exe MessageTransport 215 +4 TMsgTransportThread.Execute
004b7aab +02b rfusclient.exe madExcept HookedTThreadExecute
004b7b16 +096 rfusclient.exe madExcept HookedTThreadExecute
0053cb95 +049 rfusclient.exe System.Classes ThreadProc
0053cbf8 +0ac rfusclient.exe System.Classes ThreadProc
0040ae28 +028 rfusclient.exe System 4496 +0 ThreadWrapper
004b7991 +00d rfusclient.exe madExcept CallThreadProcSafe
004b79f6 +032 rfusclient.exe madExcept ThreadExceptFrame
004b7a6c +0a8 rfusclient.exe madExcept ThreadExceptFrame
759ffa27 +017 KERNEL32.DLL BaseThreadInitThunk
>> created by thread $1c20 (TUserAccountThread) at:
0053cc5c +018 rfusclient.exe System.Classes TThread.Create
thread $19d0:
759ffa27 +17 KERNEL32.DLL BaseThreadInitThunk
thread $2acc:
759ffa27 +17 KERNEL32.DLL BaseThreadInitThunk
thread $56b8:
7764c74d +fd KERNELBASE.dll WaitForMultipleObjectsEx
004b7991 +0d rfusclient.exe madExcept CallThreadProcSafe
004b79f6 +32 rfusclient.exe madExcept ThreadExceptFrame
004b7a6c +a8 rfusclient.exe madExcept ThreadExceptFrame
759ffa27 +17 KERNEL32.DLL BaseThreadInitThunk
>> created by madExcept - HandleExceptionThread ($1820) at:
76ad0312 +00 combase.dll
thread $5710:
759ffa27 +17 KERNEL32.DLL BaseThreadInitThunk
thread $316c:
759ffa27 +17 KERNEL32.DLL BaseThreadInitThunk
thread $2714:
759ffa27 +17 KERNEL32.DLL BaseThreadInitThunk
thread $3540:
759ffa27 +17 KERNEL32.DLL BaseThreadInitThunk
thread $29c0:
776617cd +3d KERNELBASE.dll ConnectNamedPipe
004b7991 +0d rfusclient.exe madExcept CallThreadProcSafe
004b79f6 +32 rfusclient.exe madExcept ThreadExceptFrame
004b7a6c +a8 rfusclient.exe madExcept ThreadExceptFrame
759ffa27 +17 KERNEL32.DLL BaseThreadInitThunk
>> created by thread $2acc at:
5232ea05 +00 DropboxExt.52.0.dll
thread $475c:
75bfc517 +47 USER32.dll MsgWaitForMultipleObjectsEx
76acb572 +72 combase.dll CoWaitForMultipleHandles
004b7991 +0d rfusclient.exe madExcept CallThreadProcSafe
004b79f6 +32 rfusclient.exe madExcept ThreadExceptFrame
004b7a6c +a8 rfusclient.exe madExcept ThreadExceptFrame
759ffa27 +17 KERNEL32.DLL BaseThreadInitThunk
>> created by thread $394 at:
769e9f68 +00 shcore.dll
thread $4630 (TUserAccountThread):
77642603 +093 KERNELBASE.dll WaitForSingleObjectEx
7764255d +00d KERNELBASE.dll WaitForSingleObject
00461172 +002 rfusclient.exe System.SysUtils WaitForSyncWaitObj
00461363 +01f rfusclient.exe System.SysUtils WaitOrSignalObj
00409fe5 +065 rfusclient.exe System 4496 +0 TMonitor.Wait
0040a022 +0a2 rfusclient.exe System 4496 +0 TMonitor.Wait
0040a08f +02b rfusclient.exe System 4496 +0 TMonitor.Wait
0053d7a1 +179 rfusclient.exe System.Classes TThread.Synchronize
0053d8e1 +049 rfusclient.exe System.Classes TThread.Synchronize
008795c2 +04a rfusclient.exe uClipboard 273 +3 TMyClipboard.GetClipboardContentSync
00bdace7 +04b rfusclient.exe MainForm 2789 +5 TUserAccountThread.ClipboardGetHandler
00bdb78b +2a7 rfusclient.exe MainForm 3173 +115 TUserAccountThread.Execute
00bdb7ce +2ea rfusclient.exe MainForm 3182 +124 TUserAccountThread.Execute
00bdb7f2 +30e rfusclient.exe MainForm 3184 +126 TUserAccountThread.Execute
004b7aab +02b rfusclient.exe madExcept HookedTThreadExecute
004b7b16 +096 rfusclient.exe madExcept HookedTThreadExecute
0053cb95 +049 rfusclient.exe System.Classes ThreadProc
0053cbf8 +0ac rfusclient.exe System.Classes ThreadProc
0040ae28 +028 rfusclient.exe System 4496 +0 ThreadWrapper
004b7991 +00d rfusclient.exe madExcept CallThreadProcSafe
004b79f6 +032 rfusclient.exe madExcept ThreadExceptFrame
004b7a6c +0a8 rfusclient.exe madExcept ThreadExceptFrame
759ffa27 +017 KERNEL32.DLL BaseThreadInitThunk
>> created by thread $ac0 at:
0053cc5c +018 rfusclient.exe System.Classes TThread.Create
thread $547c (TUserAccountThread):
776617cd +03d KERNELBASE.dll ConnectNamedPipe
00bdb59a +0b6 rfusclient.exe MainForm 3085 +27 TUserAccountThread.Execute
00bdb7ce +2ea rfusclient.exe MainForm 3182 +124 TUserAccountThread.Execute
00bdb7f2 +30e rfusclient.exe MainForm 3184 +126 TUserAccountThread.Execute
004b7aab +02b rfusclient.exe madExcept HookedTThreadExecute
004b7b16 +096 rfusclient.exe madExcept HookedTThreadExecute
0053cb95 +049 rfusclient.exe System.Classes ThreadProc
0053cbf8 +0ac rfusclient.exe System.Classes ThreadProc
0040ae28 +028 rfusclient.exe System 4496 +0 ThreadWrapper
004b7991 +00d rfusclient.exe madExcept CallThreadProcSafe
004b79f6 +032 rfusclient.exe madExcept ThreadExceptFrame
004b7a6c +0a8 rfusclient.exe madExcept ThreadExceptFrame
759ffa27 +017 KERNEL32.DLL BaseThreadInitThunk
>> created by thread $4630 (TUserAccountThread) at:
0053cc5c +018 rfusclient.exe System.Classes TThread.Create
cpu registers:
eax = 02f681e8
ebx = 007ae232
ecx = 00000000
edx = 07cf2870
esi = 007ae232
edi = 02f61610
eip = 007ae232
esp = 0019f88c
ebp = 0019f8d4
stack dump:
0019f88c 32 e2 7a 00 de fa ed 0e - 01 00 00 00 07 00 00 00 2.z.............
0019f89c a0 f8 19 00 32 e2 7a 00 - e8 81 f6 02 32 e2 7a 00 ....2.z.....2.z.
0019f8ac 32 e2 7a 00 10 16 f6 02 - d4 f8 19 00 bc f8 19 00 2.z.............
0019f8bc 00 00 00 00 3c 72 40 00 - 58 92 87 00 6c 2e 71 03 ....<r@.X...l.q.
0019f8cc 7f 72 40 00 00 54 d6 00 - 04 fc 19 00 32 e2 7a 00 .r@..T......2.z.
0019f8dc e8 f8 19 00 d0 a4 40 00 - 04 fc 19 00 0c fc 19 00 ......@.........
0019f8ec d0 a4 40 00 04 fc 19 00 - 10 16 f6 02 58 92 87 00 ..@.........X...
0019f8fc 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0019f90c 00 00 00 00 00 00 00 00 - b0 d7 01 00 80 00 00 00 ................
0019f91c 00 00 00 00 00 00 00 00 - 60 fb 19 00 1c 7f 40 00 ........`.....@.
0019f92c 94 7e 40 00 90 7e 40 00 - e4 7e 40 00 00 00 00 00 .~@..~@..~@.....
0019f93c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0019f94c 00 00 00 00 00 00 00 00 - 00 00 00 00 43 00 3a 00 ............C.:.
0019f95c 5c 00 50 00 72 00 6f 00 - 67 00 72 00 61 00 6d 00 \.P.r.o.g.r.a.m.
0019f96c 20 00 46 00 69 00 6c 00 - 65 00 73 00 20 00 28 00 .F.i.l.e.s. .(.
0019f97c 78 00 38 00 36 00 29 00 - 5c 00 52 00 65 00 6d 00 x.8.6.).\.R.e.m.
0019f98c 6f 00 74 00 65 00 20 00 - 55 00 74 00 69 00 6c 00 o.t.e. .U.t.i.l.
0019f99c 69 00 74 00 69 00 65 00 - 73 00 20 00 2d 00 20 00 i.t.i.e.s. .-. .
0019f9ac 48 00 6f 00 73 00 74 00 - 5c 00 4c 00 6f 00 67 00 H.o.s.t.\.L.o.g.
0019f9bc 73 00 5c 00 72 00 66 00 - 75 00 73 00 63 00 6c 00 s.\.r.f.u.s.c.l.
disassembling:
[...]
007ae222 54 lea eax, [ebp-$2f4]
007ae228 call -$3a63f1 ($407e3c) ; System.@RewritText
007ae228
007ae22d call -$3a6fae ($407284) ; System.@_IOTest
007ae22d
007ae232 loc_7ae232:
007ae232 55 > xor eax, eax
007ae234 push ebp
007ae235 push $7ae277 ; System.@HandleFinally
007ae23a push dword ptr fs:[eax]
007ae23d mov fs:[eax], esp
[...]
error details:
There is a problem with the new version (7.1.4.0, installed on host and client): immediately after copying a URL on the host, I get an rfusclient.exe error message with a bug report. The problem occurs with all URLs that are copied.
I suspect it has something to do with this addition:
• Added new clipboard transfer mechanism that supports additional formats such as HTML, RTF, EXCEL, images.
Conrad Sallian,
Support (Posts: 3033)
Jul 16, 2022 3:23:10 pm EDT
Hello,
Yes, it was a bug. We have fixed it. Please, download version 7.1.5.0.
Sorry for the inconvenience.
Yes, it was a bug. We have fixed it. Please, download version 7.1.5.0.
Sorry for the inconvenience.
TheDutchJewel,
User (Posts: 3)
Jul 16, 2022 3:43:31 pm EDT
Support level: Free or trial
Thank you for the quick fix: version 7.1.5.0 works fine!
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