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Agent ad hoc connection

Support level: Free or trial
Hi all....

Is there an ad-hoc "quick connect" method that allows me to connect to an endpoint (running the agent) without having to first add the endpoint as a connection? I do I.T. support and so I receive a lot of random support requests. When a client calls me, I have them run the agent then read me the connection id. I might only help them a single time. Presently, I have to "add a connection" then when I'm done, I have to remember to delete it.

Is there a functionality like  [censored] where I can just enter the connection id, assist my client, then disconnect, without having to add them to my contacts/address book?
Support level: Free or trial
Seriously? The name of a competing product was replaced with "censored"?  sheesh 🙄
Support level: Free or trial
Nevermind. After much searching in this forum I found my answer.
Hello Robert,

Thank you for your message.

This is to inform you that I've already responded to your message in another similar thread to avoid duplication.

Let us know if you have other questions.

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