Hello Danny,
Thank you for your message.
Could you please clarify if your Windows 8.1 laptop and Windows 10 PC are both located in the same LAN? Please note that
Direct connection can be used when Host is located in the same network as Viewer or if directly visible for Viewer (for example, with a static IP address). Here's a
step-by-step guide that helps to set up Direct connection.
In case if your Host is not directly accessible for this Viewer, you can still establish Direct connection by
creating a port forwarding rule on the router.
Alternatively, you can simply use
Internet-ID connection.
Looking forward to your reply.
