Hello Walter,
Thank you for your message.
Could you please try enabling the
Use legacy capture mode checkbox in the
Host Settings -> Other tab and see if this helps to resolve the issue? Please make sure to
restart Host after enabling the feature in order for the changes to be applied.
You can also update the Host Settings and enable the Legacy capture mode feature remotely via the
Remote Settings feature. When using this feature, Host is automatically restarted when you submit changes, so please allow a couple of minutes for Host to restart before trying to connect.
Hope that helps.
