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Not accepting License Key
Links used in this discussion
Links used in this discussion
https://www.remoteutilities.com/support/docs/installing-and-uninstalling/#Uninstall_Viewer
Paul Hinkel
, User (Posts:
1
)
Jul 21, 2023 10:59:33 am EDT
Support level:
Free or trial
my version is 6.10.10.00. I've wiped out file C:\Users\Admin\AppData\Roaming\Remote Utilities Files\config4.xml. I've downloaded the zip file and which has a key.txt file, but it won't load into the License Key Storage area. Why not?
Pauline
, Support (Posts:
2830
)
Jul 21, 2023 12:08:47 pm EDT
Hello Paul,
Thank you for your message.
Could you please try fully uninstalling Viewer following
this guide
and see if you’re able to register your key after re-installation?
Let us know if this helps.
Submit a reply
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