I have a full license and I am adding 25+ end users at a time. About 25% of the time, when I add connections, they vanish. The software stays on the end user connections, but it vanishes from my address book. I can't add any while disconnected, so it thinks I am connected to my server. Any suggestions?
Could you please clarify if your using a local address book or if it's a synced address book you're using via your custom RU Server and the address book sync feature?
