Community

Hello,

I have a previous version of RUT Server (5.2.1) installed on an old laptop and when I take full control of this computer through the viewer, not all objects on the remote desktop are displayed.

A calendar and a floating bar at the top of the screen are missing.



I don't know if this issue still exist in the latest version of RUT Server, I just want to report the problem.

Best regards,

Hello,

Thank you for your message.

We strongly recommend to keep your Host and Viewer up-to-date.

After the update you should enable Capture alpha-blending windows feature (Right-click on the connection thumbnail -> Proterties -> Additional properties -> check the Capture alpha-blending windows checkbox).

Looking forward to your reply.

Thank you very much for the quick answer Anton!

The issue is resolved.  

Again, thank you very much!

Best regards

You are welcome  

Let me know, if you need further assistance.