Product
Tour
Security
Screenshots
Release Notes
Connection Modes
Unattended Access
Active Directory Support
MSI Configuration
Cloud & On-Premise
Product Overview:
Solutions
Finance and Banking
Manufacturing and Retail
Healthcare
Education and Government
Information technology
Download
Windows
macOS
Linux
iOS/Android
Buy
Buy Online
License Assistant
Request for Quote
Upgrade Your License
Contact Sales
Support
Support Center
Documentation
Knowledge Base
Community
Customer Area
Recover Lost Key
Get Free License
Support Center
Documentation
Knowledge Base
Community
>>
<<
Customer Area
Recover Lost Key
Get Free License
Community
« Back to Windows version
Black screen from host Windows 11 to agent Ubuntu 22.04 LTS
René Conijn
, User (Posts:
1
)
Mar 29, 2024 7:30:16 am EDT
Support level:
Free or trial
Hello,
Remote Utillities with Windows 11 viewer and host works fine, between systems. But it gives a black screen from host Windows 11 (22H2) to agent Ubuntu 22.04 connection. What to do to solve this problem? Best regards, René
Pauline
, Support (Posts:
2886
)
Mar 29, 2024 8:51:49 pm EDT
Hello René,
Thank you for your message.
Could you please try switching your Linux system from Wayland display server catalogue to x11 (Xorg) and see if this might help to resolve the issue?
Let us know if this helps.
Submit a reply
*
Website time zone: America/New_York (UTC -5)
Product
Tour
Security
Screenshots
Release Notes
Connection Modes
Unattended Access
Active Directory Support
MSI Configuration
Cloud & On-Premise
Product Overview:
Solutions
Finance and Banking
Manufacturing and Retail
Healthcare
Education and Government
Information technology
Download
Windows
macOS
Linux
iOS/Android
Buy
Buy Online
License Assistant
Request for Quote
Upgrade Your License
Contact Sales
Support
Support Center
Documentation
Knowledge Base
Community
Customer Area
Recover Lost Key
Get Free License