Community


HOST WON'T START

Links used in this discussion
Michael Prudent, User (Posts: 12)
Oct 18, 2024 8:42:52 am EDT
Support level: Free or trial
I updated the host via the viewer, and now the host computer is showing "offline," and I cannot "start host" on the host computer.  I have restarted host computer several times.  Nothing else changed on host computer besides updating its remote utilities software.
Pauline, Support (Posts: 2860)
Oct 18, 2024 8:16:42 pm EDT
Hello Michael,

Thank you for your message.

Perhaps, the updating process was somehow interrupted (perhaps, by some antivirus software activity). Could you please try fully uninstalling and reinstalling Host following this guide and see if this helps to resolve the issue?

Let us know if this helps.

* Website time zone: America/New_York (UTC -4)