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Chatbox/Send Message Not Working - Server 2012

Dask DT, User (Posts: 6)

Dec 10, 2014 2:32:47 pm EST

When I am in View mode and I try to send a message to the user I am viewing, the user never gets it. Also, when I open the "chat" connection to that user it just says "no active channels".

Conrad Sallian, Support (Posts: 3074)

Dec 10, 2014 2:37:13 pm EST

Hi Dask,

Is this issue somehow related to the other thread you posted? I.e. are you attempting to chat with a user in a terminal session?

Conrad Sallian, Support (Posts: 3074)

Dec 10, 2014 2:41:06 pm EST

And yet another question - are you using the beta version (6.0) or the latest stable release 5.6.0.6 ?

Dask DT, User (Posts: 6)

Dec 10, 2014 4:46:22 pm EST

Support level: Free or trial

I am on beta 6.0 and I am attempting to chat with a user who has logged into the Windows 2012 Server using RDP. As of 2008 terminal services was renamed to Remote Desktop Services/Protocol so yes they are a terminal session user.

Conrad Sallian, Support (Posts: 3074)

Dec 10, 2014 6:42:56 pm EST

Dask DT wrote:
I am on beta 6.0 and I am attempting to chat with a user who has logged into the Windows 2012 Server using RDP. As of 2008 terminal services was renamed to Remote Desktop Services/Protocol so yes they are a terminal session user.

Dask, the chat only works for console session by design. It's not available for terminal sessions, sorry.

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