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Agent.exe won't run if Cryptolocker Prevention policies are in place

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Angus Scott-Fleming, User (Posts: 11)

Jun 12, 2015 7:12:01 pm EDT

In order to prevent Cryptolocker-type malware infections, many people now use the Cryptolocker Prevention Kit. However, when that is in place, agent.exe won't run. Checking the event viewer on one such system shows why:

Access to C:\Users\XXXX\AppData\Local\Temp\7ZipSfx.000\rfusclient.exe has been restricted by your Administrator by location with policy rule {2beced12-8122-4cf4-ac63-12d945ef3b54} placed on path C:\Users\XXXX\AppData\Local\Temp\7z*\*.exe.

Can agent be set up to run from a different folder?

Conrad Sallian, Support (Posts: 3022)

Jun 13, 2015 5:08:55 pm EDT

Angus,

Thank you for valuable information. I'll forward this to our developers for investigation and see if we can do anything about it.

Conrad Sallian, Support (Posts: 3022)

Jun 14, 2015 3:06:26 pm EDT

Angus,

Could that be that the administrator set this policy exactly because they don't want various "agents" to run?

If so, perhaps it's not a technical issue but rather an "administrative" one.

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