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I have a host which is connected to internet via rather unreliable mobile hotspot. Connection is lost frequently for a few seconds or minutes and then recovered automatically. However, sometimes host becomes unreachable after connection issues. When I checked the log file I noticed that there is an error message "Internet-ID stopped - Stop command. Reason: Duplicated ID".

I have tried to generate a new Internet-ID but the problem still persist. I suspect that connection is lost for so brief moment that host loses connection but Internet-ID server doesn't notice that. When host connects to server to register itself a conflict occurs. Host recovers from this situation only be restarting the service.

How do I resolve this problem?

Hello Sakari,

Thank you for your message.

I asked our developers about this issue. I will answer you as soon as I get a reply from them.

Hello Sakari,

We are not able to reproduce this issue in our environment. Could you please clarify, is there any antivirus software or firewalls installed on your Host machine? And how often do you get this "Duplicated ID" issue?

Looking forward to your reply.

I have tested without antivirus and firewall. This usually occurs when host software has been running for a few hours but it depends on internet connection quality and it varies a lot.

Hi
The issue still persist, I also have a "strange" internet connection, the host disconnets few times a day...

What does the DUPLICATE ID error means? I mean from developer perspective? maybe there is some error in server implementation...

It didnt repeated, but, I have lost cnnection to 3 hosts. I had old  [censored] installation there, so it saved me, but I didn't wanted to use TV any more.

Now I wonder... :-/