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RDP issues
Links used in this discussion
Links used in this discussion
Support level: Pro
RDP function using the Viewer does not work for me at all. The Viewer is a Win10 Pro machine, and the Host is a Win7 Pro machine, both running latest beta, 6.4.0.1. RDP did not work either before the beta upgrade, on version 6.3.0.6, by the way.
I can connect just fine using Windows RDP app from the Viewer machine to the Host machine. I checked and made sure that RDP was allowed on the Host machine. When I click on RDP in the Viewer, nothing happens. I verified that the RDP port setting in the Viewer is correct, I tried with Direct Connection checked and unchecked.
Also, in the Properties, the Configure box is cut off - see screenshot link below.
http://imgur.com/a/g9YWg
(I'm unable to paste this URL into the Image option - keeps telling me invalid URL)
I can connect just fine using Windows RDP app from the Viewer machine to the Host machine. I checked and made sure that RDP was allowed on the Host machine. When I click on RDP in the Viewer, nothing happens. I verified that the RDP port setting in the Viewer is correct, I tried with Direct Connection checked and unchecked.
Also, in the Properties, the Configure box is cut off - see screenshot link below.
http://imgur.com/a/g9YWg
(I'm unable to paste this URL into the Image option - keeps telling me invalid URL)
Support level: Pro
Conrad,
I know you have to ask the basic questions, but as you can see in my original post I have already answered this question ahead of time, because I knew it would be the first thing you'd ask.
I have already enabled Remote Desktop on the Target machine. AND I am able to connect via RDP manually using the Windows built-in RDP app. The problem is with the Viewer app. It does nothing when I initiate an RDP connection to a Host on my local LAN.
I know you have to ask the basic questions, but as you can see in my original post I have already answered this question ahead of time, because I knew it would be the first thing you'd ask.
I have already enabled Remote Desktop on the Target machine. AND I am able to connect via RDP manually using the Windows built-in RDP app. The problem is with the Viewer app. It does nothing when I initiate an RDP connection to a Host on my local LAN.
Support level: Pro
The RDP issues seem to be resolved with the latest Beta 2, at least on some of the connections I tested with. I don't think we need to escalate this to support.
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