Community

Access Network Shares/Drives

Links used in this discussion

Omar Romero, User (Posts: 1)

Jan 29, 2014 10:39:01 pm EST

I would like to be able to transfer files between local (viewer) and my host's network shares/drives. When I try to transfer files, the hosts directories that are shown are only A: C: D:. My other network shares or mapped drives are not displayed.

Am I missing something here?

Conrad Sallian, Support (Posts: 2987)

Jan 29, 2014 10:50:03 pm EST

Hello Omar,

Network drives in the File Transfer mode are not yet supported. We'll implement this in one of the future versions.

Thanks.

John Wilson, User (Posts: 1)

Jun 30, 2014 2:18:39 pm EDT

Support level: Free or trial

We are looking for this feature also. It would make RU the perfect fit for us. Do you have any idea when the feature for accessing Network drives in File Transfer mode may be added?

Thanks.

Conrad Sallian, Support (Posts: 2987)

Jun 30, 2014 2:32:33 pm EDT

John Wilson wrote:
We are looking for this feature also. It would make RU the perfect fit for us. Do you have any idea when the feature for accessing Network drives in File Transfer mode may be added?

Thanks.

Hi John,

Support for network/mapped drives in the File Transfer mode is coming in version 5.7 due in a month or so.

Gary Richtmeyer, User (Posts: 1)

Jul 13, 2014 9:48:44 am EDT

Support level: Free or trial

Conrad Sallian wrote:
Support for network/mapped drives in the File Transfer mode is coming in version 5.7 due in a month or so.

This is a BIG deal for us!

Our PC support business is looking to replace our current remote support software and I have been impressed overall with Remote Utilities.

However, being able to access network/mapped drives in File Transfer is a MUST-HAVE function. It's a show-stopper without it.

Anton Kalugin, User (Posts: 209)

Jul 13, 2014 12:58:14 pm EDT

Support level: Free or trial

Gary,

Thank you for your message.

We will do our best to make sure you are not disappointed.

Peter Saputo, User (Posts: 1)

Jul 18, 2014 4:01:35 am EDT

Support level: Free or trial

looking forward to network drive support.
also folder sync capabilities would be awesome

Edited:Peter Saputo - Jul 18, 2014 4:02:05 am EDT

Anton Kalugin, User (Posts: 209)

Jul 18, 2014 9:24:58 am EDT

Support level: Free or trial

Hello Peter,

Peter Saputo wrote:
also folder sync capabilities would be awesome

Thank you for your suggestion.
We will think about releasing this feature at some point in the future.

Basil Cinnamon, User (Posts: 2)

Oct 10, 2016 11:58:21 pm EDT

Support level: Free or trial

Folks, this was in 2014, over two years ago. I still don't see any mapped drives in File Transfer. IS there a setting I have to tweak?

Conrad, Support (Posts: 2987)

Oct 11, 2016 5:45:56 am EDT

Hello Basil,

Mapped drive support was added back in the end of 2014, in version 6.0. Here are the release notes. Please, update Remote Utilities (Viewer and Hosts) to the most recent version.

We recommend checking the latest beta version. It is available here https://www.remoteutilities.com/download/beta.php

Submit a reply

^* Website time zone: America/New_York (UTC -4)