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Memory usage - Custom Server

Support level: Free or trial
Hi Conrad

Just to let you know that there may be a memory leak or similar issue with Remote Utilities - Server v2.5.0.8

Running it on a Windows 2012 R2 Server and I noticed today that it was using approx 950MB of RAM (on a 4GB server), which caused the server to be near its limit.

I restarted the service and it used around 9MB. It's now using around 10.2MB after signing in and out a few times (goes up by a couple of hundred K each time and doesn't seem to release it).

If worse comes to worse, I'll just set the service to restart now and again.

Cheers!
Hello Trevor,

Thank you for the information. We'll test that out.
Hi Trevor,

Could you clarify:

I restarted the service and it used around 9MB. It's now using around 10.2MB after signing in and out a few times (goes up by a couple of hundred K each time and doesn't seem to release it).

Do you use address book synchronization through this server?

Looking forward to your reply.
Support level: Free or trial
Yes
Hello Trevor,

Sorry for not asking that earlier, but do you also use it as a relay one? And approximately how many idle and active Hosts you have on average?

I'm asking because we couldn't reproduce the problem even under stress testing. But nevertheless a memory leak , if any, needs to be investigated and your help may be needed.

Would you mind if I convert this thread to a support ticket?
Support level: Free or trial
Sure, no problem.
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