6.6 Viewer works. No "CheckID Connection..." errors at all. Hosts are showing as ONLINE again. However, after closing the Viewer without turning off the Event Log tab re-opening, I get:
Error report - Remote Utilities Viewer --- Class: EInvalidOperation Text: Control 'dxDockPanelGroups' has no parent window.
And nothing shows up. That error just keeps popping up. Tried going back to 6.5, and the error comes up. Now I'm stuck.
Update still results in the same error. To be clear, after running 6.6 I reverted both files back to 6.5. That's when the errors started. Then I tried 6.6 again, but now the errors won't go away even with 6.6. To get a functioning Viewer again, I had to rename the config_4.xml file and let the Viewer create a new one (with the default settings and no key file).
So 6.6 changes the config file to make it incompatible with 6.5. And running 6.5 afterward corrupts something in the config file to make it incompatible with 6.6.
Yes, I just consulted our developers about this. This error appears when you run 6.6. for a while and then revert to a previous version. Deleting the config_4.xml file should help.
Actually, we cannot do anything about this error, because there are some "implementation" reasons to that so to say. Yet, downgrading is quite rare :)
FYI, no details show for any of the Hosts in the 6.6 version of the Viewer. Looking at the properties of the Host I can see the Internet ID, etc., but they don't display in the columns of the Viewer when the "Details" view is selected.
