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Server Overlay Notification Problem
Links used in this discussion
Links used in this discussion
Carlos Thomas,
User (Posts: 19)
Aug 02, 2018 11:28:50 pm EDT
Support level: Pro
Hi there. Running Windows Server and doing a remote connection. I realize that sometimes there is an overlay that either doesn't go away or embeds itself to the CTRL+ALT+DEL screen. Please see the screenshots attached for more details. I will try with the new version and update.
*EDIT*
Confirming that issue exists with beta version as well.
*EDIT*
Confirming that issue exists with beta version as well.
Edited:Carlos Thomas - Aug 02, 2018 11:33:30 pm EDT
Conrad,
Support (Posts: 3033)
Aug 03, 2018 3:32:54 am EDT
Hello Carlos,
It's about this window https://www.remoteutilities.com/support/docs/first-connection-warning/
It's about this window https://www.remoteutilities.com/support/docs/first-connection-warning/
Carlos Thomas,
User (Posts: 19)
Aug 03, 2018 5:11:46 am EDT
Support level: Pro
Hi. Thanks for the reply. So it's not an error - just a built in notification. May have to use VNC to connect to this specific server then - it's a VPS and has no physical keyboard/mouse and the overlay is in the way of the notification area which gets in the way of some items/functions. Thanks for the info.
Conrad,
Support (Posts: 3033)
Aug 03, 2018 1:10:54 pm EDT
Hi Carlos,
Yes, exactly. And it is not always visible, but only when certain requirements are met.So it's not an error - just a built in notification.
We'll see how we can handle this specific scenario in future updates of this feature. Thanks for letting us know.May have to use VNC to connect to this specific server then - it's a VPS and has no physical keyboard/mouse and the overlay is in the way of the notification area which gets in the way of some items/functions.
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