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Hello Christopher,

Thank you for your message.

I recommend that you use Direct connection. It's the best option to use if your remote Hosts and the Viewer PC are on the same LAN or VPN. Here's a related article on connecting over LAN.

If you want a direct connection to constantly show its status then go to Connection properties - Authorization.
Select the Check online status for direct connections checkbox:


You can read more about checking online status of your remote PC in this article.

Please note that for Internet-ID connections only their connection status is checked. You cannot ping remote computers via an Internet-ID connection because the remote Hosts are not in direct visibility for the Viewer.

Hope that helps.