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Caution sign on the synchronized address book?

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Rob Barrett, User (Posts: 92)

Mar 23, 2019 10:49:18 pm EDT

If the hosts are online and are pointed to the RUT Server, why would I have a inverted triangle with an exclamation mark in the middle when viewing with the viewer on two different computers where one of the computers is on the same subnet as the RUT server?

Rob Barrett, User (Posts: 92)

Mar 24, 2019 11:42:35 am EDT

Support level: Pro

Nevermind.. I figured it out

Pauline, Support (Posts: 2886)

Mar 25, 2019 3:29:00 pm EDT

Hello Rob,

I'm glad to hear you have figured out the issue.

inverted triangle with an exclamation mark in the middle

This icon indicates that the Host version on the remote machine is outdated. It does not depend on the connection type.
Here's a related guide on updating the Host: https://www.remoteutilities.com/support/docs/updating-remote-utilities/#Updating_Hosts

Let us know if you need any further assistance.

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