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IS THE SERVER DOWN ?

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john Randal, User (Posts: 123)
Apr 22, 2019 12:01:56 pm EDT
Support level: Plus
Unable to connect to server is it down?
Pauline, Support (Posts: 2886)
Apr 22, 2019 1:35:11 pm EDT
Hello John,

Thank you for your message.

We do not experience any issues with our servers. Please refer to this troubleshooting guide: https://www.remoteutilities.com/support/kb/cannot-connect-using-internet-id-connection/

Let us know if the problem persists.
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