Community

I was making some test how version upgrade (to the latest version 6.10.9.0,) will affect my work with clients.
Host  Upgrade (installed as a service) - seems to work correctly if I use Remote Install procedure and MSI package that I prepared before for the new version.

But when I change the version of the Agent (exe file) I expected the Internet ID number on the client computer side will remain the same as  it was, but it changed, although I don't see any reason for this behavior.

Is  it possible somehow to  keep the Internet ID as it was before the new version of the Agent?

Polina Krasnoborceva wrote:

Hello,

Thank you for your message.

Could you please clarify, how did you upd ate the Agent? Did you download the vanilla Agent or build a custom Agent package using the  MSI Configurator ?
If you built a custom Agent, then could you please clarify what settings did you se t at  Step 3  of the configuration? Please double check, that the  Generate a new Internet-ID code  wasn't selected.
A screenshot of the  Internet-ID tab  of the configurator would be helpful.

Please let us know if the problem persists.

Hello Polina,
Thank you for your reply.

I built a custom Agent package with MSI Configurator and I don't use public RU server, but the one I installed  on my network (the latest version).

So - I do this in step 3:  

but it always generates a new Internet ID, when I first start the new version of the Agent.

Regards,
P

If you build a custom Agent using the MSI Configurator, your custom Agent settings will overwrite all the traces of the previous Agent.

Well,  this is ok,  but I don't see the real reason why should Internet ID change at every upgrade.
This causes unnecessary problems and it is no need to be so.

Thank you for your information.

Regards,
P

Hello

Can I have the Mac version?

Thanks
Dennis