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Hello Mark,

Thank you for your post.

In the Viewer interface you can set scaling (see options on the toolbar - Normal, Stretch etc.) that is you can shrink the remote image to fit the bounds of your Viewer monitor. However, if you want to change the very resolution of the remote screen you will have to do that on the remote desktop itself, that is by accessing the Windows "Display settings" menu.

In the future though we might add an option to change the remote screen resolution from within the Viewer.

Hello Darrin,

Thank you for your message.

Remote Utilities has nothing to do with resolution support, this is the ability of your monitor and graphics card. Remote Utilities only streams the captured image from the remote screen.

If you want to see a remote image on your local (Viewer) monitor pixel for pixel (i.e. without stretching or shrinking) you must set your view mode to "Normal" in connection properties.



However, what resolutions you can set - whether it's Viewer PC or Host PC - is defined by monitors and graphics cards, not the program.

Hope that helps.