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Dual Monitors - One Portrait, One Landscape

Support level: Free or trial
Remote Utilities has a hard time with navigating 2 different orientations.  It tries to view my Portrait viewing monitor as landscape, making navigation nearly impossible.

Does anyone have a workaround for this?

Jamie
Edited:Jamie Boucher - Jun 07, 2015 2:01:48 pm EDT
Hello Jamie,

On the remote side (Host) please enable the "Use legacy capture mode" in Settings for Host -> Options. Let me know if that fixes the issue.

Thank you.
Support level: Free or trial

Conrad Sallian wrote:

Hello Jamie,

On the remote side (Host) please enable the "Use legacy capture mode" in Settings for Host -> Options. Let me know if that fixes the issue.

Thank you.

i'm having the same issue and its 2017, why is this still a bug?
Hi Josh,

Just responded to your ticket. Have you tried to enable this "Use legacy capture mode" option?
Hello,

Just for information, I had the same issue and the "Use legacy capture mode" option fixed the problem.

Regards,
Thomas
Hello Thomas,

Thank you for your message.

I'm glad to hear it worked for you!

Don't hesitate to post another message if you need assistance.

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