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Unable to install Host software

John Antoine, User (Posts: 2)
Aug 29, 2019 4:33:38 pm EDT
Support level: Free or trial
I'm trying to install Host6.10 on Win 10 Version 1809 but the installer quits before it does anything and shows: 'The wizard was interrupted before Remote Utilities - Host could be completely installed.  Your system has not been modified.  To complete installation at another time, please run setup again.'

I've tried numerous times with the same result. Am I missing something?
Attached Files
Unable to install Host software
Pauline, Support (Posts: 2853)
Aug 29, 2019 5:40:20 pm EDT
Hello John,

Thank you for your message.

Could you please clarify if there's any antivirus/firewall software installed on the machine where the issue occurs?

Looking forward to your reply.
John A, User (Posts: 2)
Aug 30, 2019 11:23:59 am EDT
Support level: Free or trial
Hi Polina,

Both were installed and disabled before without successful installation. This time when I disabled them and rebooted the installation went through successfully. Thanks for pointing me in the right direction.
Pauline, Support (Posts: 2853)
Aug 30, 2019 2:51:55 pm EDT
Hello John,

I'm glad to hear we were able to help!

Please do not hesitate to post another message if you have more questions.

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