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I would like to be able to transfer files between local (viewer) and my host's network shares/drives.  When I try to transfer files, the hosts directories that are shown are only A: C: D:.  My other network shares or mapped drives  are not displayed.  

Am I missing something here?

We are looking for this feature also.  It would make RU the perfect fit for us.  Do you have any idea when the feature for accessing Network drives in File Transfer mode may be added?

Thanks.

Conrad Sallian wrote:
Support for network/mapped drives in the File Transfer mode is coming in version 5.7 due in a month or so.

This is a BIG deal for us!

Our PC support business is looking to replace our current remote support software and I have been impressed overall with Remote Utilities.

However, being able to access network/mapped drives in File Transfer is a MUST-HAVE function. It's a show-stopper without it.

Gary,

Thank you for your message.

We will do our best to make sure you are not disappointed.

looking forward to network drive support.
also folder sync capabilities would be awesome

Hello Peter,

Peter Saputo wrote:
also folder sync capabilities would be awesome

Thank you for your suggestion.
We will think about releasing this feature at some point in the future.

Folks, this was in 2014, over two years ago.  I still don't see any mapped drives in File Transfer.  IS there a setting I have to tweak?