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2 or more account host same viewer

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Joan Miramontes, User (Posts: 1)
Jan 30, 2014 12:47:22 pm EST
Support level: Free or trial
Dear support team.

As the IT guy in the family i always in the need to provide support for family. in my case at least 25 relatives with weekend questions.

how can i manage to divide them in two groups and be able to connect to them.
can i make an account license free with 10 of their computers for the family on my moms side
and make another account license free with other 10 computer on my dads side.
then from my computer with my viewer connect to any of those 20 computers?

if not is there a workaround?

Regards
Conrad Sallian, Support (Posts: 3074)
Jan 30, 2014 4:19:43 pm EST

Joan Miramontes wrote:
Dear support team.

As the IT guy in the family i always in the need to provide support for family. in my case at least 25 relatives with weekend questions.

how can i manage to divide them in two groups and be able to connect to them.
can i make an account license free with 10 of their computers for the family on my moms side
and make another account license free with other 10 computer on my dads side.
then from my computer with my viewer connect to any of those 20 computers?

if not is there a workaround?

Regards

Joan,

Thank you for your question. But unfortunately, according to our EULA one person or company cannot generate and use more than 1 free license for 10 remote PCs. Please, refer to our Licensing page https://www.remoteutilities.com/buy/licensing.php

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