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My Viewer is automatically freezing when I walk away from the PC for an extended period and upon return does not automatically reconnect me.
I have to close the remote window and log back in.
Is there a way to stop this happening and be permanently logged in until I choose to log out, or even a way to set the "log out time" to be longer (eg 30 mins)
Thanks in advance!

I have had a similar problrm with one specific host, on a direct connection, both viewer and host running version 6.10.10.0, and lately with the host running version 6.12.2.0 beta 2.  If I have the full control window on screen, then do something else so the window is not visible, but has not been minimied, then when I come back to it after a long enough time, the window is frozen.  NOT disconnected.  If I click anywhere in the window, one of two things happens.  Either after a short wait the view refreshes and I again have control, or (usually after a longer wait) the window goes black for a while, and then recovers, and the host displays a message something like "the display driver stopped responding and has recovered"  I have always put this down to a problem with that host.

It is hard to tell, but the problem may be less severe since changing to the beta host.

If I switch to a different tab on the full control window to work on a different host, or minimise the window, before going to do something else, the problem does not seem to occur.

Perhaps Gaz's host is goimg to sleep in some way (screen saver or something) and not waking up when he returns to the viewer?

Hi, thanks for the replies.
Using the latest version of both Host and Viewer (not beta)
It seems like its frozen in time (quite literally the clock will be stuck) and I can not do anything until I close the viewer window and reconnect.
The pausing/unpausing does not have an effect.