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Hi there,

I am running version 6.10.10 of the Viewer and the Host (in this case, the host is on a Windows 7 system, required for support of a legacy program for a piece of specialty equipment).

I am connecting successfully using RDP-over-ID (which is the desired method in this case), and I have created a shortcut for this connection on the Viewer desktop.  All good so far.

What I would like to do is pre-configure the RDP connection parameters (eg., use Full Screen instead of 1024x768, use 24bit colour depth instead of 32bit, etc.).  If I go into the Viewer, right-click on the Host, and go to Properties, I can tweak the RDP settings to my like there and they do work - for that particular session.  But they seem to be lost when the session ends.

I have tried doing a Save of the RDP configuration, and I do see a corresponding ".rdp" file created in the "C:\Users\User\AppData\Roaming\Remote Utilities Files\rdp_connections" folder.  But when I open (edit) that file directly, in Windows, it does not have the same settings that I configured.  It seems to contain the defaults (1024x768, etc.).  Even if I change the settings and save it out again, they don't seem to stick.

Is there a way that I can permanently configure the desired RDP settings and have them remembered so that when I double-click on the desktop short cut, the remote connection will be established as I expect?

Many thanks,
Brant

Hi Polina,

Thanks for your help.  Yes, it was the Save (not Save As) button that I was using in the first place.  I only started to dig deeper, and modify the ".rdp" file directly in the Roaming area, when things were not working as I expected.

I have followed your instructions carefully, and I still get the same results - my settings are only remembered for the one session.  If I close down RU, and try to connect again (using RDP), I am back to 1024x768 (not Full Screen), etc.

Here is what I do ...

In the RU Viewer, I right-click on the desired Host which I see is online.  I select Properties



Then I click on RDP, and click on Configure



I configure the desired screen settings (Full Screen, 24bit)



I go back to the General tab, and Save



When I first Connect, everything is fine. Then I finish my session, and I close down the RU Viewer.  Later, I start up the RU Viewer.  I go to Properties, RDP ... and I can already see that the settings have not "stuck" - they have reverted back to 1024x768, 32bit.

This happens even without the desktop icon.  I suspect that if we can get the Configuration issue resolved, the desktop icon will automatically work just fine.  It is the saving of the RDP Configuration parameters which is not working.

I look forward to your feedback / suggestions.

Cheers,
Brant

Hi Polina,

Thank you so much.  You hit on the critical item.  Yes, I always assumed that after the Save, the settings were ... well, um ... saved [smile]. So, I always went directly from the Save, to Connect.

It never occurred to me that I had to close the Configuration window after doing the Save, and then click on OK on RU's own window.  (After the fact, I can understand that logic - but it was not intuitive without your help.)

So, now I have success - it remembers the settings.  Not only that, but now the shortcut that I saved to the desktop allows me to connect - with all of my desired preferences - with a single action.  This is exactly what I was looking for.

Thank you again for all your help, and for sticking with this.

Cheers,
Brant