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Can't add the old license after the update

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Zsolt Nemeth, User (Posts: 2)

Mar 06, 2021 12:30:00 pm EST

I updated my viewer to 7.0.0.1 and after that my license was disappered. Ok, i made a new key.rlicense file i added it to license key storage but nothing happens...

Conrad Sallian, Support (Posts: 3126)

Mar 06, 2021 12:35:32 pm EST

Hi Zsolt,

The license key from version 6.x.x.x won't work even if you rename it an .rlicense file. Please, upgrade your license key on this page https://www.remoteutilities.com/buy/upgrade-form.php (note: Upgrade policy terms apply).

Zsolt Nemeth, User (Posts: 2)

Mar 06, 2021 12:48:45 pm EST

Support level: Starter

ah, thanks, it worked.

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