Community

Connection issues after installing latest version

Darryl Pope, User (Posts: 8)

Mar 08, 2021 11:07:14 pm EST

I installed the latest version 7.0.0.1 on the win 10 agent and windows 2019 host. now whenever I attempt to connect to the host the screen msg connecting to "hostname" ... to make the connection I have to close that attempted connection and then subsequent connections work correctly to that host. this behavior is repeatable. upon first connecting I have to disconnect then successful connection

Conrad Sallian, Support (Posts: 3126)

Mar 09, 2021 5:15:09 am EST

Hi Darryl,

Just to clarify - the Full Control mode window continuously shows the "digital world map" without connecting to the remote desktop , right?

If so, this is a confirmed bug. We'll soon release an update with a fix for it (along with other minor fixes). Stay tuned!

Thanks.

Darryl Pope, User (Posts: 8)

Mar 09, 2021 9:59:32 am EST

Support level: Free or trial

Yes, full control mode windows continuously shows the digital world map.
thanks for the update.

Submit a reply

^* Website time zone: America/New_York (UTC -4)