Community


AVAST detects HOST as Malware IDP.Alexa.53

tech@waterbrook.org, User (Posts: 18)
Mar 15, 2021 3:52:23 pm EDT
Support level: Starter
So upgraded a few hosts today, remotely via the Viewer console. We use AVAST Business at our location and got the following:

AVAST detects HOST as Malware IDP.Alexa.53 - 15 Mar 2021 03:51:28


What should we be doing about this?

Thanks,

James
Conrad Sallian, Support (Posts: 3074)
Mar 15, 2021 4:16:29 pm EDT
Hi James,

You should update your Avast signature database. Avast assured today us that detection is no more:

Hello,

Thank you for reporting this false positive.

Our virus specialists have now cleared its reputation in our database.

With URLs this change should be instant, but it might take up to 24 hours with files.

For future reference you might also find the following article to be useful: Avast Clean Guidelines.


Best regards,

Avast Customer Care

tech@waterbrook.org, User (Posts: 18)
Mar 15, 2021 9:56:55 pm EDT
Support level: Starter
Thanks Conrad, will give it a go.

* Website time zone: America/New_York (UTC -5)