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Hello John,

Thank you for your message.

Could you please clarify if you mean multi-monitor configuration on the remote Host side? Am I right in assuming that you want to match remote monitors to your local monitors as you've mentioned in this thread? If this is the case, then unfortunately, the feature that would allow automatically map remote screens to local monitors is yet to be implemented.

However, it's possible to do so manually:
1. In your Viewer create 2 different connections to the same remote Host, i.e. using the same IP address or Internet-ID code, but name them differently, e.g. Monitor 1, Monitor 2, etc.
2. Disable the Tabbed view mode: in the main Viewer window navigate to the Tools tab, select Options -> Remote screen tab and disable the Tabbed view checkbox.
3. Open both connections to the remote Host you've created on Step 1.
4. Select different monitors for each connection - this can be done by clicking the Remote monitors icon on the Toolbar in the Full Control and View window.
5. This will allow you placing the connection windows on your local monitors as desired.
If you mean something else, please elaborate a bit more on the issue.

Hope that helps.

Hello John,

Thank you for the feedback.

Is this like overkill ? I do thank you for the reply it is a solution I didn't know but think its very hard to roll out to other users.

Yes, unfortunately, this solution might be a little time/effort consuming and not very convenient for some users. We already have the feature that will allow mapping remote and local monitors in a convenient way in our wishlist as well as we plan to revamp the mechanism behind the multi-monitor configuration. I'll check on this with our development department to see if, perhaps, we can provide an ETA on this.

Please let me know if you have any questions.