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"File Transfer" tab missing - Macbook Air

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Xinyao Peng, User (Posts: 1)
Dec 22, 2021 1:26:16 am EST
Support level: Free or trial
Hi, I have just downloaded remote utilities today and I am using Macbook Air (M1,2020). I would like to know where can I get the "file transfer" tab as Im unable to find it.
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"File Transfer" tab missing - Macbook Air
Pauline, Support (Posts: 2886)
Dec 22, 2021 1:12:47 pm EST
Hello Xinyao,

Thank you for your message.

Unfortunately, the File Transfer connection mode is not available in Viewer for Mac/Linux yet since it's still in the beta stages. Currently, the only connection methods available for Mac/Linux users are Full Control and View Only.

However, the File Transfer connection mode as well as other connection modes will be implemented to Viewer for Mac/Linux at the subsequent beta stages or the final release. You can find the full list of features that are already available in Viewer for Mac/Linux on this page (please see the very first message in the thread). Sorry if this makes our software less useful for you.

Please let us know if you have more questions.

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