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Hi.
I have RUT viewer for linux (1.0.11.q beta 11) installed on Ubuntu 20.04.2. I have a Mini licence which covers 50 endpoints. This Mini licence is added to the Viewer. I have 31 endpoints added and I always get a messagre that my licence doesn't allow to use more than 30 computers.
I installed Viewer on Windows 10 as well and I added the same licence and that work fine on Windows.

Hello,

I'm running the latest beta viewer on Ubuntu 22.04. Sometimes I can make a connection, but pretty often the application just crashes. Since I can't see any way to enable logging on the Linux Viewer, I atleast did a full backtrace on the coredump with .gdb:

robert@i9ubuntu:/tmp/rview.crash-dir$ gdb r-viewer -c CoreDump
GNU gdb (Ubuntu 12.0.90-0ubuntu1) 12.0.90
Copyright © 2022 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.
Type "show copying" and "show warranty" for details.
This GDB was configured as "x86_64-linux-gnu".
Type "show configuration" for configuration details.
For bug reporting instructions, please see:
<https://www.gnu.org/software/gdb/bugs/>.
Find the GDB manual and other documentation resources online at:
    <http://www.gnu.org/software/gdb/documentation/>.

For help, type "help".
Type "apropos word" to search for commands related to "word"...
Reading symbols from r-viewer...
(No debugging symbols found in r-viewer)

warning: Can't open file /memfd:xorg (deleted) during file-backed mapping note processing
[New LWP 163325]
[New LWP 163299]
[New LWP 163298]
[New LWP 163329]
[New LWP 163302]
[New LWP 163300]
[New LWP 163327]
[New LWP 163304]
[New LWP 163330]
[New LWP 163305]
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/lib/x86_64-linux-gnu/libthread_db.so.1".
--Type <RET> for more, q to quit, c to continue without paging--
Core was generated by `r-viewer'.

Program terminated with signal SIGSEGV, Segmentation fault.
#0  0x0000000001067eec in QThread::isInterruptionRequested() const ()
[Current thread is 1 (Thread 0x7fa9ead41640 (LWP 163325))]
(gdb) bt full
#0  0x0000000001067eec in QThread::isInterruptionRequested() const ()
No symbol table info available.
#1  0x000000000045ad81 in TTCPSocket::writeData(QByteArray) ()
No symbol table info available.
#2  0x000000000045aef6 in TTCPSocket::writeInt32(int, bool) ()
No symbol table info available.
#3  0x00000000004742b9 in TCommandProcessorThread::run() ()
No symbol table info available.
#4  0x00000000010694ac in QThreadPrivate::start(void*) ()
No symbol table info available.
#5  0x00007fa9ecd6bb43 in start_thread (arg=<optimized out>) at ./nptl/pthread_create.c:442
        ret = <optimized out>
        pd = <optimized out>
        out = <optimized out>
        unwind_buf = {cancel_jmp_buf = {{jmp_buf = {140728796626960, -4711913423458834964, 140367765968448, 0, 140367799695440, 140728796627312, 4740106901496751596, 4740093693796902380}, mask_was_saved = 0}}, priv = {pad = {0x0, 0x0, 0x0, 0x0}, data = {prev = 0x0, cleanup = 0x0, canceltype = 0}}}
        not_first_call = <optimized out>
#6  0x00007fa9ecdfda00 in clone3 () at ../sysdeps/unix/sysv/linux/x86_64/clone3.S:81
No locals.

Conrad Sallian wrote:

We are happy to announce our first ever Remote Utilities Viewer for Mac and Linux. This is a native client for said operating systems and it doesn't require installing any additional frameworks.

   

Download Viewer for Mac
Download Viewer for Linux

The Beta version has limited functionality and more features will be added at later stages.

This is what has been included in the most recent Beta to date:  

- Full control and view connection mode
- Direct and Internet-ID connection
- Single password and Remote Utilities security
- Address book in XML format compatible with Windows Viewer
- Multiple address books and address books manager
- Address book sync via RU Server
- Normal and Stretch options for the view mode
- Send Ctrl+Alt+Del
- Displaying remote cursor shape (rendering of Host's cursor)
- Advanced mouse scroll (moving the cursor to screen edges to scroll the picture)
- Fixed issue with RU Security authentication
- Mouse wheel support
- Drag and drop, moving and copying of connections with an address book and across address books
- Fullscreen view option in Full Control and View connection mode
- Automatic reconnect when connection is broken or briefly interrupted

Features to be implemented at subsequent beta stages and the final release:

- File Transfer connection mode
- Power Control connection mode
- Authentication via RU Server ("Custom Server Security")
- Thumbnail view of connections in the address book
- Viewer log.

Frequently asked questions

Q:  How is this Viewer licensed?
A:  This beta version for Mac and Linux is licensed the same way as Windows Viewer i.e. it requires a license key. The same license key can be used for all platforms.

Q:  Can I import my existing address book from Viewer for Windows to Viewer for Mac or Linux?
A:  Yes. Simply use the Address Book Manager and specify the path to your address book XML file. Viewer for Windows and Viewer for Mac/Linux use the same address book format.

Q:  Can I use RU Server address book sync with Mac/Linux Viewer?
A:  Yes, you can. When adding an address book in Mac/Linux Viewer you have an option to choose a remote (synchronized) address book and add your RU Server address.

Feel free to send us your feedback and bug reports.

Thanks!

Conrad Sallian,

When will the Mac version have file transfer capabilities?

Pauline,

Thank you.

Hi
I'm running Linux Mint 20.3 and was using the Viewer 1.0.11.q beta 11 perfectly well.
Since upgrading to the newer Version 1.0.12.q Beta 12 it will not run at all. I have tried uninstalling and re-installing to no avail.
Is there a link for the previous version please so i can get it working again?

thanks
James

Edit: Please see the message i got when i ran r-viewer from terminal

James Higham wrote:

Hi
I'm running Linux Mint 20.3 and was using the Viewer 1.0.11.q beta 11 perfectly well.
Since upgrading to the newer Version 1.0.12.q Beta 12 it will not run at all. I have tried uninstalling and re-installing to no avail.
Is there a link for the previous version please so i can get it working again?

thanks
James

Edit: Please see the message i got when i ran r-viewer from terminal    

same thing happened to me just now, same error message

thanks
Emiliano

For everyone who is unable to use the new July 2022 linux beta, Wayback Machine to the rescue!
https://web.archive.org/web/20220324124107/https://www.remoteutilities.com/download/linux.php