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Add all PCs that use the RU Server for the ID to an Adress Book

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Leah Ullmann, User (Posts: 1)

Feb 06, 2019 10:33:41 am EST

Thinking about replacing [censored] with Remote Utilities

So far I couldn't find a way to see all Hosts/Agents connected to an RU Server from the Viewer, maybe I missed something, but it would be something that's very useful to have, i.e. Creating a `New` Category in which all the PCs not previously added would show up

Especially useful when you want to do remote support, because the Internet IDs are longer than [censored] IDs, so a customer might not have to tell us the whole ID

Conrad Sallian, Support (Posts: 3074)

Feb 06, 2019 1:46:55 pm EST

Hello Leah,

Thank you for your message.

So far I couldn't find a way to see all Hosts/Agents connected to an RU Server from the Viewer, maybe I missed something, but it would be something that's very useful to have, i.e. Creating a `New` Category in which all the PCs not previously added would show up

This is how the auto-import feature works in RU Server. This is how to set it up (provided you also set up address book sync, of course) .

Hope that helps.

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