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Sortable Custom Fields

Alan Halls, User (Posts: 23)

Aug 21, 2019 10:39:30 am EDT

I have loved using RemoteUtilities to remotely support my customers. For the most part I only use the remote Task Manager and File Transfer to manage software updates, but as my list of customers grows, I would love to have a few extra columns of data for each connection that would let me define things like:
Operating System
Windows Logon Credentials (please have option to not save in clear text in config file)
Notes field (in addition to comments, maybe even a couple with)

Some computers I manage are servers and it doesn't matter when I connect, some are used by receptionists throughout the day, having a couple extra columns of data would help me not make a mistake in connecting at the wrong time.

On the Windows Credentials, even if there was just a true/false, I could look it up in a password manager if I knew it was there rather than needing to scan both applications to see if there is a saved password for the connection.

Pauline, Support (Posts: 2866)

Aug 21, 2019 2:05:35 pm EDT

Hello Alan,

Thank you for your suggestions.

We already have these features in our roadmap and we will implement them in our future updates. We plan to add the Computer Name column in the Detailed View and also some tooltip with the information on the remote machine. Unfortunately, we cannot provide any ETA on them yet.

Notes field (in addition to comments, maybe even a couple with)

Could you please clarify if I'm right in assuming that you mean adding a few note fields in addition to the Comment field that is already available? If you mean something else, please elaborate a bit more on the question.

Looking forward to your reply.

Pauline, Support (Posts: 2866)

Aug 21, 2019 2:41:29 pm EDT

Hello Alan,

Just wanted to add some additional information to my previous message.

Here's the Comment field I mentioned above:

Sortable Custom Fields - 21 Aug 2019 02:24:27

It's available in the Details view mode. You can add the comment in the connection properties, on the Additional properties tab:

Sortable Custom Fields - 21 Aug 2019 02:39:34

The full text of the comment is displayed in the main Viewer window when the mouse cursor hovers over the Comment field.

Hope that helps.

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